

Dr. Rafiazka Hilman
Bridging streets and screens to explore how urban sociotechnical systems
shape social dynamics.
Cities as urban sociotechnical systems, where residents, places of interest, digital platforms, and physical infrastructures interact—shaping how people use, adapt, and reshape technologies, and how technologies structure opportunities, mobility, and social interactions.

By linking social and spatial stratification, it advances understanding of the complex interplay of digital and physical lives and supports adaptive, evidence-based policy design.


Capturing the balance between the complexity of human activities and the density of urban features within a given space.